| Model Number |
004628 |
| Medical Device Problem Codes |
Pumping Stopped (1503); Charging Problem (2892)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
04/23/2021
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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No product was returned for evaluation.Should new relevant information become available, a supplemental report will be submitted.
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Event or Problem Description
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It was reported that an unspecified malfunction alarm occurred and that the battery could not be charged.There was no impact to blood glucose as the pump was a demo and not being used for insulin therapy.Multiple follow-up attempts were made by tandem technical support to complete troubleshooting; however, no response was received.
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Search Alerts/Recalls
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