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Model Number 382400 |
Device Problem
Inaccurate Delivery (2339)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/06/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event Description
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The customer reported that the device was over feeding.There was no patient involvement.Additional information was received stating that the feed rate was set to 75ml/hr and after 30 minutes it pumped almost 45ml.
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Manufacturer Narrative
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An evaluation of the kangaroo pump was performed.The unit was triaged and the reported issue was confirmed.After review, it was determined that the ultrasonic sensor was damaged.Additionally, the software was updated.The battery was found to be obsolete and was replaced.The tyvek vent, hinge, bump and vinyl were missing.All were replaced.The power connection label was replaced as well due to opening the unit.The pump was tested and the problem was resolved.The pump is working as intended.No further actions are required at this time.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.
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Search Alerts/Recalls
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