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(b)(4).A dhr review could not be conducted since the lot number was not provided.A visual inspection of the product involved in the complaint was performed only on the ats connectors received from the customer under customer complaints (b)(4) of product code s-1102-08lf (pe sahara dry suct/dry seal dual lf 6).However, ats connectors provided by the customer were received with the tubing cut.No additional damage was found on the received connectors that can lead to a leaking issue.Also, it was confirmed that the tubing is assembled correctly on each end of the ats connectors.The assembly of the o-ring was verified, and it was found assembled correctly.Functional inspection test cannot be performed since the sample involved in this customer complaint was receive incomplete only the ats connectors were received for evaluation.Received sample was connected to a bottle to simulate the use using water; it was tested with suction and no leakage issues were observed, the sample was connected and disconnected several times to see if any of these disconnections could lead to a leakage issue and no leaks were observed.A visual inspection of the product involved in the complaint was performed only on the ats connectors received from the customer under customer complaints (b)(4) bof product code s-1102-08lf (pe sahara dry suct/dry seal dual lf 6).However, ats connectors provided by the customer were received with the tubing cut.No additional damage was found on the received connectors that can lead to a leaking issue.Also, it was confirmed that the tubing is assembled correctly on each end of the ats connectors.The assembly of the o-ring was verified, and it was found assembled correctly.Received sample was connected to a bottle to simulate the use using water; it was tested with suction and no leakage issues were observed, the sample was connected and disconnected several times to see if any of these disconnections could lead to a leakage issue and no leaks were observed; for testing purpose intentionally, a poorly connection on the ats connection was performed (50% assembled) and not leakage issues were observed, also for testing purpose intentionally the hoses were connected to be inverted way, connecting the blue connector towards the patient's port as the part that has the o-ring is the red ats, trying to have the flow collided with the o-ring, however no leaking issues were observed.Based on the received sample and testing perform to it, customer complaint cannot be confirmed; nuevo laredo facility will continue to track and trend this failure mode.Based on previous statements it is not possible to establish corrective actions.
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