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Product complaint # (b)(4) complainant part is expected to be returned for manufacturer review/investigation but has yet to be received.Reporter is a j&j sales representative.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on unknown date, they're trying to put a bond at the end of the ball tip and when they want to do it, the whole end snapped, and it snapped off completely.No patient was involved.They could find the piece that snapped off.This complaint involves one (1) device.This report is for (1) 2.5 reaming rod ball tip/1150-sterile.This report is 1 of 1 (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h6: a product investigation was conducted.Visual inspection: the 2.5 reaming rod ball tip/1150-sterile (p/n: 351.708s, lot #: 83p9271) was returned and received at us cq.Upon visual inspection, the reaming rod was observed to be broken at the tip.Additionally the rod was identified to be broken into 3 segments and returned to us cq.All the broken components were returned.No other issues were identified.Dimensional inspection: specified dimensions: diameter of the shaft measured and found to be conforming per relevant document.Document/specification review: the relevant documents were reviewed: 2.5mm reaming rod/ball tip flexible reamer system: (current and manufactured).No design issues or discrepancies were identified.Investigation conclusion: the complaint condition was confirmed for the returned devices.No definitive root cause could be determined based on the provided information.The unintended external forces might have contributed to the reported complaint condition.No new, unique or different patient harms were identified as a result of this evaluation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.H3, h4, h6: a device history record (dhr) review was conducted: manufacturing location: supplier ¿ (b)(4)/ inspected, packaged and released by: monument.Release to warehouse date: 26-mar-2021, expiration date: 28-feb-2030, part number: 351.708s, 2.5mm reaming rod with ball tip/1150mm - sterile, lot number: 83p9271 (sterile) , lot quantity: (b)(4).This lot met all dimensional, visual, sterility and packaging criteria at the time of release with no issues documented during the inspection or release of this product that would contribute to this complaint condition.Component part(s) reviewed: part number: 41033, mp35n*ri2.50, lot number: 75p2850, lot quantity: unknown.A dhr for this lot could not be located for review.This lot met all dimensional, visual, sterility and packaging criteria with no issues documented during the inspection or release of the product that would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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