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Reporter is a j&j sales representative.A product investigation was conducted.Visual inspection: the speed compression implant kit 15x15x15mm (p/n: se-1515, lot number: bmese160254) was received at us cq.Visual inspection of the complaint device showed the device had fallen apart inside the packaging.Functional test: a functional assessment was not performed on the complaint device since it was in the original packaging.The complaint was able to be confirmed.Dimensional inspection: a dimensional inspection was not performed since it was not applicable to the complaint condition.Document/specification review: relevant drawings were reviewed.No design issues or discrepancies were identified.Investigation conclusion: this complaint is confirmed as the device had fallen apart inside the packaging.No definitive root cause could be determined based on the provided information.There was no indication that a design or manufacturing issue contributed to the complaint.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.A device history record (dhr) review was conducted: part # se-1515, synthes lot # bmese160254, supplier lot # 1605120077 , expiration date: 15 jul 2021, release to warehouse date: 19 aug 2016, supplier: (b)(4).No ncr's were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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