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As the lot number for the device was provided, a review of the device history records is currently being performed.The device has not been returned to the manufacturer for evaluation.However, photos were provided for review.The investigation of the reported event is currently underway.(expiry date: 12/2023).
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H10: manufacturing review: a manufacturing review was conducted and there was nothing found to indicate there was a manufacturing related cause for this event.Investigation summary: the sample was not returned to the manufacturer for evaluation.Three photos were provided for review.The first photo shows the outer cylindrical cardboard package for the device.The packaging can be noted to be bent and kink down the middle.The second photo shows the device packaging which was noted to be kinked and with striations.The device cannot be seen in the picture.The third photo shows the outer cylindrical cardboard package for the device.The packaging can be noted to be punctured and the site covered with tape.Based on the photo review, the packaging problem is confirmed for as the outer cardboard packaging and device packaging was noted to be kinked and bent.The investigation is confirmed for the reported packaging problem, as the outer cardboard packaging was noted to be kinked and bent in the photo review.The definitive root cause for the reported packaging problem could not be determined based upon available information.Labeling review: the review of the instructions for use, indications, warnings, precautions, cautions, possible complications, and contraindications showed that the product labeling is adequate.H10: d4 (expiry date: 12/2023), g3 h11: h6 (result and conclusion) h11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.Device not returned.
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