Model Number TSH |
Device Problems
Low Test Results (2458); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/28/2021 |
Event Type
malfunction
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Manufacturer Narrative
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This investigation is ongoing.This event occurred in (b)(6).Unique identifier (udi) #: (b)(4).
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Event Description
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The initial reporter received questionable elecsys t-uptake assay and elecsys tsh assay results for one patient with the cobas 6000 e 601 module serial number (b)(4).This medwatch is for tsh assay.Refer to the medwatch with patient identifier (b)(6) for the t-uptake assay.The initial tsh result was 3.49 uiu/ml.The repeated result was 3.55 uiu/ml.The customer had the calculated free thyroxine index questioned by the doctor and a re-measurement was requested.On (b)(6) 2021, a second sample was sent for testing.The tsh result was 2.37 uiu/ml.It is unknown which result is deemed correct.
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Manufacturer Narrative
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The patient's sample was requested for an investigation, but the sample was not available.Based on the available data, the investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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