Additional narrative: without a lot number the device history records review could not be completed.Product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on unknown date, during an inspection, it was discovered that the screwdriver has twisted tip, pliers has bent cutting edges, and adaptor has deformed quick connect.There was no patient involvement.This report is for one (1) bending/cutting pliers.This is report 2 of 2 for complaint (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10 additional narrative: h3, h6: a product investigation was conducted.Picture review: the provided image was also reviewed, and the complaint condition could be confirmed as the it was deformed near the carbide insert and also the screw has some nicks on it.Visual inspection: the bending/cutting pliers (p/n:391.962, lot #: t995667) was returned and received at us cq.The visual inspection of the received device indicated that the carbide insert was deformed on the cutting slot of the device and the device was observed to be functioning loose.There were scratches observed on the device but has no impact on the functionality of the device.No other issues were observed with the returned components of the device.Dimensional inspection: no dimensional inspection can be performed due to post-manufacturing damage.Furthermore, the complaint relevant dimensions cannot be checked for dimensional accuracy, because of the design of the device.Document/specification review: based on the date of manufacture the relevant drawings, reflecting the current and manufactured revision were reviewed.The device received was missing carbide insert.Hence confirming the allegation.Investigation conclusion: the complaint condition is confirmed for the bending/cutting pliers (p/n:391.962, lot #: t995667).There is no indication that a design or manufacturing issue has caused the issue and hence the root cause cannot be determined.The potential cause could be due to unintended forces applied to the device.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Customer quality investigation: conclusion.H3, h4, h6: a device history record (dhr) review was conducted: part number: 391.962.Lot number: t995667.Manufacturing site: tuttlingen.Release to warehouse date: 03-sep-2013.A review of the device history records was performed for the finished device lot number, and no non-conformances were identified.The raw material certificate was reviewed and the used material was according to the specification of the device.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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