It was reported that, during npwt with pico 7, the pad was coming off and the seal was broken; then, the device was not working.The patient stated that the dressing was placed right on the area and also mentioned that one of the indicator was lit orange.Troubleshooting was not possible to be performed.It was unknown how the treatment was completed.No patient injury or other complications were reported.No further information is available.
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As no lot number was provided, a review of the device history records was not possible.A complaint history review found a small number of similar instances of the reported event.There is nothing to indicate that this is outside of acceptable rates of occurrence.The device was used for treatment and was not returned for analysis.We have not been able to confirm a relationship between the event and the device or identify a definitive root cause.It was reported that when using the device the dressing became loose and the pump had an orange light illuminated.Unfortunately it does not state in the complaint which light was illuminated.From the description however and the fact that the dressings came loose, it is very likely that the light illuminated was the leak light, which would come on if the seal was broken and the negative pressure was not maintained.Probable root cause is that the dressing was not applied correctly and was not secure enough to maintain negative pressure.The users of the reported product are advised to consult the ifu, to delineate future occurrences of the reported issue.This guide provides comprehensive instructions of the operation, use and limitations of the device, including application and removal of dressings, attachment to tubing and pump.No further actions by smith and nephew are deemed necessary at this stage.However, we will continue to monitor for any adverse trends relating to this product range.Smith and nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.
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