It was reported that controller shut off completely in the middle of the night.Patient (pt) reported that their stimulation won't turn off.Pt stated they feel a constant buzzing sensation.Patient spoke with rep and was instructed to call patient services (ps) for assistance.Troubleshooting was unable to be performed as pt reported they have had numerous issues with their controller and resetting has not resolved.Ps instructed pt to follow up with their hcp if the issue doesn't resolve after receiving the replacement controller.An email was sent to the repair department to replace the controller.Pt also mentioned being able to feel stimulation in their rib and lung area.Pt mentioned this has been happening since implant and has already addressed this with mdt rep jason.Ps instructed pt to follow up with their hcp if it continues to be a concern.
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