| Model Number |
EM100-A |
| Medical Device Problem Code |
Overheating of Device (1437)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/12/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Report confirmed.The device was tested and the max temperature was measured to be 136.5°f.The likely cause was identified as corroded collet.It was also noted that the motor failed the depth test.The device user manual warnings section includes instructions that heavy side loads and/or long operating times may cause the device to overheat.If the device overheats, discontinue use and rest the device by using it intermittently, or wrap the device in a moist sterile towel.Use of an overheated device may cause injury to the patient or operator.We will continue to track and trend this complaint type.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Repair request initiated for device with the report of overheating.It was reported that there was no patient involvement.Repair request escalated to a product event based on reason for return and due to early failure (<(><<)>90).
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Search Alerts/Recalls
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