| Model Number |
G34063 |
| Medical Device Problem Codes |
Patient-Device Incompatibility (2682); Activation, Positioning or Separation Problem (2906)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/18/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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User suck the haemorrhoids into barrel and rotate the device to release the band, but the band cannot be shrink.User then changed to another same device to complete the procedure.A section of the device did not remain inside the patient¿s body.The patient did not require any additional procedures due to this occurrence.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.".
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Additional Manufacturer Narrative
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Investigation is still pending.A follow up mdr will be submitted to include the investigation conclusions.
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Additional Manufacturer Narrative
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Device evaluation: the hmbl-4-tri device of lot number cf1773440 involved in this complaint was returned for evaluation, with the original packaging.With the information provided, a physical examination and document based investigation was conducted.Lab evaluation: the devices involved in the complaint were evaluated in the laboratory on the 11th june 2021.In summary the following results were observed in the lab evaluation: two bands returned deployed.Another two bands deployed as intended and shrunk as expected.Documentation and ifu review: prior to distribution, all hmbl-4-tri devices are subjected to functional checks and visual inspection to ensure device integrity.A review of the manufacturing records for the hmbl-4-tri devices of lot # cf1773440 did not reveal any discrepancy related to the complaint issue.There is no evidence to suggest that this issue affects the entire lot #cf1773440; upon review of complaints this failure mode has not occurred previously with this lot #cf1773440.As per the instructions for use, ifu0030-7, users are advised of the following: "if the package is opened or damaged when received, do not use.Visually inspect with particular attention to joints, cracks or breaks.If an abnormality is detected that would prohibit proper working condition, do not use.¿ the ifu states that ¿ maintain suction of haemorrhoid by keeping suction port covered.Deploy band by slowly rotating suction spool downwards until tension is released.¿ ¿uncover suction port of ligator to relieve suction on haemorrhoid.This will allow ligated haemorrhoid toe be released from tip of device.¿ there is no evidence to suggest that the customer did not follow the instructions for use.Root cause review: a definitive root cause could not be determined as the circumstances of use cannot be replicated in the laboratory.A possible root cause could be attributed to the users technique during the procedure.It is possible that if suction was not released or too much tissue was sucked into the tip of the device, this may have caused the bands to slip off the haemorrhoid as the tissue may not have bulged around the band holding the bands in place.It may be noted that the bands seemed to shrink as expected when deployed during the laboratory evaluation.Summary: complaint is confirmed based on the customers testimony as the clinical setting that could impact on the functionality of the device cannot be replicated in the laboratory.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.Complaints of this nature will continue to be monitored for potential emerging trends.
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Event or Problem Description
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Supplemental report is being submitted due to the completion of the investigation.
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Search Alerts/Recalls
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