| Model Number |
EM100-A |
| Medical Device Problem Code |
Overheating of Device (1437)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Report confirmed.The device was tested and the maximum temperature was measured to be 163°f.The likely cause was identified as inadequate preventative maintenance.It was also noted that the collet depth was out of spec.The device user manual warnings section includes instructions that heavy side loads and/or long operating times may cause the device to overheat.If the device overheats, discontinue use and rest the device by using it intermittently, or wrap the device in a moist sterile towel.Use of an overheated device may cause injury to the patient or operator.The preventive maintenance/service manual for the legend system specifies service intervals for devices based on the hospital usage level.The maximum specified service interval is 24 months.Device has been in use for approximately 64 months with no record of factory service during this period.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Repair request initiated for device with no reported malfunction.No patient impact reported.Repair request escalated to product event due to customer indication that this report is a complaint.On follow up, it was confirmed by the health care professional that the device was returned as it got very hot, there was no patient or user harmed.
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Search Alerts/Recalls
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