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Mobius mobility investigation: when the user initially sent the email looking for replacement parts, she did not inform us of any injuries.Mobius mobility was not informed of the need for medical attention until (b)(6) 2021 when direct contact was made with the customer.The user indicated "being a para, i watched it for a day or two before going to the urgent care clinic in fort worth." in review of the accident, it is believed that wet muddy conditions on the wheelchair lift installed on the user's truck resulted in the ibot® sliding off the lift due to the angle of the truck.The user stated: "i was on the lift of the truck and it was raining.The lift was wet and the chair slid off of it".The user was not maneuvering the ibot® at the time the chair started to slide.Mobius was not informed of the type or model of lift, but the user stated ".It's not the ibot's fault.I know this lift isn't approved for occupied use.It's a regular modified pickup truck with a lift on it that gets me in and out of the driver side".From the investigation and the user account of the accident, it was the result of a wet slippery surface.The ibot user manual indicates: "driving on certain surfaces may cause the device to tip over.To avoid this from happening, be aware of the surfaces to avoid wet, icy or slippery surfaces.".
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