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(b)(4).Complainant device is expected to be returned for manufacturer review/investigation.Reporters state: (b)(6).The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Visual analysis of the returned sample revealed that hold-sl.No visual issues were identified.The dimensional inspection was not performed for the hold-sl due to nature of complaint condition.The functional test was performed, and the device was able to assemble smoothly with the mating device outersleeve f/holding sleeve no.03.614.The observed unable to assemble condition of the device is not consistent with the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.The overall complaint was not confirmed hold-sl.There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot : part number: 03.614.017, lot number: t183285, manufacturing site: tuttlingen, release to warehouse date: 15-apr-2019.A review of the device history records was performed for the finished device lot number and an nc nr-0121256 was started because the monthly monitoring of water quality found that the toc value was exceeded.For further investigation a capa-009137 was started.The nc have no impact to the complaint condition.The final quality release criteria were met before this batch was released for distribution.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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