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SMITH & NEPHEW, INC. ACCORD TENSIONER; PROSTHESIS, HIP, FEMORAL COMPONENT, CEMENTED, METAL
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| Model Number |
71360020 |
| Medical Device Problem Code |
Failure to Reset (1532)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/01/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that an accord tensioner reset switch does not work consistently.As this was noticed in a non-surgical environment, there was not any patient involved.
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Additional Manufacturer Narrative
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H6: the device, intended for use in treatment, was returned and evaluated.A visual inspection of the returned accord tensioner confirms the device is bent in the middle of the handle.A functional evaluation of the returned product confirmed the stated failure mode.The device was paired with a mating part but could not function, rendering the device inoperable.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history on the listed part revealed no additional complaints for the listed batch.The device is a reusable instrument that can be exposed to numerous surgeries; damage from repeated use can occur.Damage from prolonged use, misuse or rough handling are likely probable causes of the reported event.We recommend that all reusable instruments be routinely inspected for wear and damage and replaced as necessary.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Based on this investigation, the need for corrective action is not indicated.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.Should additional information be received, the complaint will be reopened.We consider this investigation closed.
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