Product complaint # (b)(4).Without a valid lot number the device history records review could not be completed.Complainant device is expected to be returned for manufacturer review/investigation.Investigation summary: product was not returned.Based on the information available, it has been determined that no corrective and preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H3, h4, h6: part 352.044, lot 1l75522: manufacturing site: bettlach.Release to warehouse date: october 29, 2018.A manufacturing record evaluation was performed for the finished article lot and no non-conformances were identified.H3, h6: a product investigation was completed: upon visual inspection, scratches from field usage were observed all along the device.No other issues were observed with the returned device.A complete functional test could not be performed as the device was returned by itself.However, no damage was observed on the device that could have caused the complaint condition.The pipe shaft diameter of the device was measured to be within specification.The coupling shaft diameter of the device was measured to be within specification.Based on the date of manufacture the following drawing, reflecting the current and manufactured revision was reviewed; no design issues or discrepancies were identified.The complaint condition could not be confirmed for the returned device.There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.No damage was observed on the device that could have caused the complaint condition.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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