| Model Number |
72203967S |
| Medical Device Problem Code |
Connection Problem (2900)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Internal complaint reference (b)(4).
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Event or Problem Description
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It was reported that.The camera head lens had a bad connection.It is unknown if the event occurred during surgery, if there was a backup device available or if there was a delay.No further complications were reported.
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Additional Manufacturer Narrative
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Internal complaint reference: (b)(4).The reported device, intended for use in treatment, was received for evaluation.A visual inspection was performed on the product and no issue was observed.There was a relationship found between the returned device and the reported incident.Product failed functional testing with intermittent live video output.Cause of intermittent output is a worn edge card.The complaint was confirmed and the root cause has been determined to be a worn edge card making intermittent contact with camera head receptacle on test ccu.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.No containment or corrective actions are recommended at this time.
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Search Alerts/Recalls
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