| Model Number |
70920-71 |
| Medical Device Problem Code |
Device Displays Incorrect Message (2591)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
05/18/2021
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the freestyle freedom lite meter were reviewed and the dhrs showed the freestyle freedom lite meter passed all tests prior to release.The dhrs (device history review) for the freestyle strips were reviewed and the dhrs showed the freestyle strips passed all tests prior to release.Retain testing was performed for freestyle strips and all units performed in specification and passed.If the product is returned, a physical investigation will be performed and a follow-up report submitted.The date of event is unknown.The date entered is the date reported as "2weeks ago." all pertinent information available to abbott diabetes care has been submitted.
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Event or Problem Description
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Customer reported receiving an error message on the display of his adc blood glucose meter after blood sample was applied on the strip and was therefore unable to test.Customer further reported that he experienced a medical event and was rushed to hospital as his glucose levels were 585 mg/dl on an unspecified meter.No further information was provided as customer refused to continue troubleshooting.There was no report of death or permanent injury associated with this event.
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Additional Manufacturer Narrative
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The reported meter (b)(6) and test strips have been returned and investigated.Visual inspection has been performed and contamination on the returned strips was observed.The meter was powered on with a button and with strip insertion.Meter advanced to the apply sample screen.Control solution testing with known good strips has been performed and no issues were observed.All results were within range specification.No malfunction or product deficiency was identified.Therefore, the issue is not confirmed.All pertinent information available to abbott diabetes care has been submitted.
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Event or Problem Description
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Customer reported receiving an error message on the display of his adc blood glucose meter after blood sample was applied on the strip and was therefore unable to test.Customer further reported that he experienced a medical event and was rushed to hospital as his glucose levels were 585 mg/dl on an unspecified meter.No further information was provided as customer refused to continue troubleshooting.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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