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Model Number 9735669 |
Device Problems
Display or Visual Feedback Problem (1184); Adverse Event Without Identified Device or Use Problem (2993); Data Problem (3196); Application Program Freezes, Becomes Nonfunctional (4031)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/21/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Information references the main component of the system.
Other relevant device(s) are: product id: 9735736, software version #: (b)(4).
Software logs have been received, but not analyzed.
Codes b21, c21, and d16 are applicable.
No other products have been returned to medtronic for analysis.
Codes b17, c20, and d15 are applicable.
If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system used during a functional endoscopic sinus surgery (fess).
It was reported that after passing registration, the site received a 1.
7mm metric, went to navigate, then returned and added a few trace patterns and then the model disappeared.
They hit verify, then the screen went black and error message "system needs to restart.
" they rebooted system and the issue resolved.
There was a reported delay to the procedure of less than one hour.
There was no reported impact to the patient.
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Search Alerts/Recalls
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