Model Number LP-20-120 |
Device Problems
Failure to Cut (2587); Power Problem (3010)
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Patient Problem
Insufficient Information (4580)
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Event Date 05/07/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Coopersurgical , inc.Is currently investigating the reported condition.
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Event Description
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What are the details of the complaint? is there anything else? not cutting, power off.Order:(b)(4).Complaint not verified[?] no defects found.Leep precision generator lp-20-120.E-complaint (b)(4).
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Manufacturer Narrative
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Investigation x-review dhr x-inspect returned samples *analysis and findings complaint 2021-05-0000413 distribution history: this complaint unit was manufactured at csi on 03/23/2020 under wo's 280413 & 280390 and shipped on 6/26/2020.Manufacturing record review: dhr's 280413 & 280390 were reviewed and no non-conformities, related to the complaint condition, were noted.Incoming inspection review: not applicable.Service history record: no additional service history records found for this unit.Historical complaint review: a review of the 2-year complaint history showed similar reported complaint condition.Product receipt: the complaint unit was returned on repair log 96345.Visual evaluation: visual examination of the complaint unit revealed no physical damage.Functional evaluation: complaint unit was functionally evaluated and found to function properly.Root cause: the product tested to specification as the device was found to meet all visual and functional test specifications.Root cause not applicable as the complaint condition was not confirmed.*correction and/or corrective action the unit was evaluated, tested to specifications and returned to the customer.Coopersurgical will continue to monitor this complaint condition for trends.No further corrective action is necessary, as the complaint condition was not confirmed.*preventative action activity coopersurgical will continue to monitor this complaint condition for trends.
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Event Description
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*what are the details of the complaint? is there anything else? not cutting, power off.Order:96345 ---complaint not verified---no defects found.1216677-2021-00133 leep precision generator lp-20-120 e-complaint-2021-05-0000456.
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Search Alerts/Recalls
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