The reported lot # 1035216 was not found for the reported catalog # 383512.Medical device expiration date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Device manufacture date: unknown.
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The following fields were updated due to additional information: d4: catalog # 383532, d4: medical device lot #: 1035216, d4: medical device expiration date: 2024-01-31, d4: udi # (b)(4), g.5.Pma / 510(k)#: k102520, h4: device manufacture date: 2021-02-04.H6: investigation summary: a physical sample was not available for investigation but bd was provided with a photo of the issue for evaluation.A review of the device history record was performed for the reported lot, 1035216, and no quality issues were found during production.Our quality engineer reviewed the provided photo and observed a nexiva dispenser box with a missing label.Based off the provided photo the engineer was able to verify the reported defect.Dispense labels are either placed by the packaging operators or by an automated system using a vision system to detect for any missing labels.It was determined that this was an operator error.The manufacturing facility has been notified of this incident and the findings.A notification was issued to all packaging operators to raise awareness of this incident and prevent recurrence.Complaints received for this product and condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business regularly reviews the collected data for identification of emerging trends.
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