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H3, h6: the device, used in treatment, was not returned for evaluation and the reported event could not be confirmed.The clinical/medical investigation concluded that, without the requested clinically supporting documentation a thorough medical investigation cannot be rendered, nor can the root cause of the reported infection and swelling be determined.Per the report, the sterilization records revealed the batch was sterilized within normal parameters.Based on the information provided, the reported adverse event was treated with a revision and the explantation of the a jrny ii bcs xlpe art isrt sz 3-4 lt 9mm.Since it was reported the patient¿s outcome is unknown, the impact to the patient beyond that which has already been reported cannot be determined.Should any additional relevant medical information be provided, this complaint will be re-assessed.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history did not reveal additional complaints for the listed batch.A review of the risk management file and instructions for use documents revealed this failure mode was previously identified.A review of the sterilization records revealed the batch was sterilized within normal parameters.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Possible causes could include but not limited to contamination, patient reaction, and post-operative healing issue.Based on this investigation, the need for corrective action is not indicated.Without the return of the actual product involved, our investigation could not proceed.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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