Model Number N/A |
Device Problem
Packaging Problem (3007)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/07/2021 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Report spouce foreign: (b)(6).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported by the distributorship that the products were found to be nonconforming.Our incoming inspection team member found debris in the sterile package.Attempts have been made and there is no further information at this time.
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Manufacturer Narrative
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(b)(4).Reported event was confirmed as visual inspection of the returned product found no damages to the outer box and the inner contents.Inspection found a small circular piece of debris within the part sleeve.The debris is from the hole cutout of the part sleeve.Device history record was reviewed and no discrepancies relevant to the reported event were found.The condition of the device when it left zimmer biomet is non-conforming to specification.The root cause of the reported event is the operator not following the work instructions provided.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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