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Siemens has completed an investigation of the reported event.The root cause was determined to be a hardware error.The motor control unit (mcu) was defective and was replaced.Examination of the board revealed that capacitor c181 was mechanically damaged.According to experts, improper handling during a technical intervention is the most likely cause.In this context, it remains to be noted that the device was technically modified, i.E., changed without permission, apparently with parts that are neither specified nor approved by siemens.According to the siemens service engineer, he found the system modified with a non-siemens wireless exposure button.Siemens cannot be held responsible for such interventions.Therefore, the user manual of the cios fusion states, among other things, as follows: chapter 2.3.3 installation, repair: modifications of or additions to the product must be made in accordance with the legal regulations and generally accepted engineering standards.The manufacturer, siemens, cannot accept responsibility for the safety features and for the reliability and performance of the equipment if: the product is used in a manner other than that specified in the operator manual installation, upgrades, readjustments, modifications, or repairs are performed by personnel not contracted and authorized by siemens components affecting safe operation of the product are not replaced by original spare parts in the event of a malfunction the electrical wiring in the room containing the system does not meet the specifications of din vde 0107 or the corresponding local regulations chapter 2.3.4 original accessories: for safety reasons, only approved original accessories or non-siemens accessories approved by siemens healthcare gmbh, may be used for this product.The operator is liable for any risks associated with the use of accessories not approved by siemens.Caution: inappropriate accessories.The use of accessories that do not comply with the safety requirements of this equipment can reduce the safety of the entire system.Use only original siemens accessories or accessories approved by siemens.The affected part has been exchanged by the local service organization and the error has not been reported again.Apart from the unauthorized changes mentioned above, no possible general error that would require corrective action of the installed base could be identified by the investigation.After detailed investigation, the incident is not classified as a reportable event as neither serious injury, death nor an unexpected, prolonged hospitalization of the patient or any other person occurred or could be expected.
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