| Model Number |
0502539030 |
| Medical Device Problem Code |
Optical Problem (3001)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/08/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device manufacture date is not known at this time.However, should it become available it will be provided in future reports.Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that there was blurry image.
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Additional Manufacturer Narrative
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The device manufacture date is not known.This scope was not received for evaluation at stryker endoscopy.This scope was received at henke for evaluation.Based on the henke service record attached, the reported failure "blurry" was confirmed.According to henke: scope evaluated as a level 3.Dents, deep distal tip/fiber damage, loose optics, particulate under distal cover glass, scratches on needle, residue on external optics and missing paint.The complaint for ¿blurry¿ has been confirmed and is due to customer use and handling.Probably root cause for this failure is: incorrectly assembled optical train; damage to optical train; end of life wear-out; shipping damage; use error.The reported failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was blurry image.
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Search Alerts/Recalls
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