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Product complaint # (b)(4).Complainant part is expected to be returned for manufacturer review/ investigation but has yet to be received.Reporter is a j&j sales representative.Without a lot number, the device history records review could not be completed as no product was received.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on an unknown date, the patient underwent for a surgery.During the surgery, it was noticed that the handles for percutaneous drill guides do not lock onto the drill guides increasing the complexity of the cases.There was no surgical delay reported and no fragment generated.The procedure was successfully completed.There was no patient consequence.This complaint involves unknown number of devices.This report is for (1)h&le for percutaneous thrd drill guides.This report is 3 of 4 for (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10 additional narrative: d4: lot h3, h4, h6: part # 03.120.022.Lot # 9397991.Release to warehouse date: march 11, 2015.Manufacturer: hagendorf.No ncr's were generated during production.Visual inspection: the handle for percutaneous threaded drill guides (p/n: 03.120.022, lot number: 9397991) was received at us customer quality (cq).Visual inspection of the complaint device showed the threads on the tip are stripped (damaged), causing the device to be unable to assemble to mating devices.Functional test: a functional assessment was unable to be performed since a mating device was not returned but the alleged device interaction issue was confirmed due to the observed condition.Can the complaint be replicated with the returned device? unable to perform, but the stripped condition of the device could have caused the complaint condition.Dimensional inspection: no dimensional inspection can be performed due to post-manufacturing damage.Document/specification review: current and manufactured revisions were reviewed.No design issues or discrepancies were identified.Complaint confirmed? yes.Investigation conclusion: this complaint is confirmed as the threads are stripped, causing the unable to assemble complaint condition.No root cause could definitively be determined for the reported complaint condition.No new, unique, or different patient harms were identified as a result of this evaluation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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