Pentax medical was made aware of a report for an event which occurred in (b)(6) stating, "loose mouthpiece on the forceps opening", involving pentax model fcy-15rbs/serial (b)(4).The malfunction was observed in the reprocessing room after the procedure.There was no report of patient harm.No other information was provided at the time of the report.The device has not been returned to pentax medical for evaluation.
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Evaluation summary: we checked the returned unit and confirmed that the fwd body cover with eog valve broken, the insertion flex tube w/seg pb-free crushed, and the angle lever assy cracked.Based on the result, we concluded that it was caused due to the fwd body cover with eog valve broken; however, other failures are not related to the alleged complaint.Correction information: follow up #1.Additional information: device available for evaluation, follow up type, device evaluation, coding added based on the investigation result: component code, type of investigation, investigation findings, and investigation conclusions.This report is being filed as part of the pentax backlog management plan.
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