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The subject device has not been returned to omsc.The dhr with the lot number of the subject device was confirmed.No abnormalities detected in the dhr.The subject device was not returned for investigation.Therefore, the phenomenon of the reported event could not be confirmed.However, no abnormalities were detected in the dhr, it can be inferred that there were no quality issues upon shipment from the factory.According to the provided information in the event description indicates that the edge of the balloon was caught in the ridge area of the distal end of the endoscope.Therefore, it can be inferred that the balloon was not attached to the endoscope¿s balloon attachment groove and it was attached to the ridge of the distal end of the endoscope, causing the reported event.The above device handling has warned in the instruction manual.
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