A steris service technician contacted the user facility upon receipt of the user facility medwatch.The technician spoke with user facility personnel, including the initial reporter (b)(6), who stated they were unaware of an event as described in the report.To date, steris has not received any additional information regarding the reported event from the user facility.The technician arrived onsite to inspect the table subject of the report and found that the power supply required replacement.The table was installed in 2001 making it approximately 20 years old.The technician replaced the power supply, tested the unit, confirmed it was operating according to specification, and returned it to service.No additional issues have been reported.
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