Investigation summary: it was reported there was blue taping on the packaging.To aid in the investigation, three photos were provided for evaluation by our quality team.Each photo shows a packaging blister being opened.The packaging blister top web has a blue line from the top to bottom at one of the edges.All the information printed on the top web is legible so this is acceptable.A device history record review was completed for provided material number 305905, lot number 1021251.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.Based on the investigation and with the photo sample analysis the foreign matter symptom reported by the customer could not be confirmed.Complaints received for this device and reported condition will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.
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