H6: investigation summary: photos received for investigation, upon observation the barrel appears cracked, bd confirms the complaint.A device history record review showed no rejected inspections or quality issues during the production of the provided lot number that could have contributed to the reported defect.It is not possible to appreciate in detail the type of mark that this fracture generates in order to carry out a more robust analysis, during the production line tour, no parts of the equipment or of the process were detected where the defect could be reproducible.Possible root cause is associated with misalignment transfer discs.Actions have been carried out to contain fault generation fractured barrel.Based on the batch manufacturing dates, actions have been taken to contain the generation of the defect cracked barrel, with follow-up in the quality system and concluded in the month of (b)(6) 2020, highlighting that the batch reported in this claim was manufactured prior to the implementation and closing of this quality notification.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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