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It was reported by the sales rep that preoperatively to a shoulder repair procedure on (b)(6) 2021, it was observed that the arthsco,4/140_30_qik/strkr hub scope device had dark spots which did not allow to see clearly.Another like device was used to complete the procedure without delay.There were no adverse patient consequences reported.No additional information was provided.
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This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: the complaint device was received at the service center and evaluated.It was reported that ¿the scope has dark spots and doesn't allow to see clearly¿.Per service reports, this complaint can be confirmed.During the service evaluation the following defects were identified: damage to the distal tip, optics damaged and image was dark.Tube bent and dented.Minor scratches on the unit.The objective window, rod lens, tubes and fiber optics were replaced, and laser weld eyepiece as originally designed to resolve the issues.After repair, the device was found to be working according to the specifications.The faulty parts was identified as the root cause for the device failure during the service evaluation.A manufacturing record evaluation was performed for the finished device [24459] number, and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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