Model Number ROSA ONE 3.1 |
Device Problem
Patient Data Problem (3197)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/14/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Udi# : (b)(4).The device has not been evaluated yet for investigation purpose.Once the evaluation is performed, a follow-up medwatch report will be submitted.
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Event Description
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It was reported that it is impossible to import a patient folder in the robot and that some dicom are impossible to uplaod on the robot and the dicom was taken with the same process all the time.
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Event Description
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It was reported that it is impossible to import a patient folder in the robot and that some dicom are impossible to uplaod on the robot and the dicom was taken with the same process all the time.
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Manufacturer Narrative
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A full analysis of the data logs has been performed this analysis concluded that : an import of patient folder failure occured due to the failure of a dicom slice copy.However, the related dicom folder was not provided for the investigation due to an impossibility to copy the encrypted file from usb.Therefore, the cause for the issue cannot be determined.Among two exams reported to be acquired the same way, one could not be loaded through the software.Analysis revealed that the exam contained all slices duplicated ¿ which provoked an error of collinearity verification.An error of acquisition or unintentional data duplication is suspected, although the imagery acquisition was reported to be the same between both exams.Our analysis confirmed that the device behaved as expected.
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Search Alerts/Recalls
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