| Model Number |
N/A |
| Medical Device Problem Code |
Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Code |
Pain (1994)
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| Date of Event |
06/16/2021
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Zimmer biomet complaint cmp-(b)(4).Date of event: (b)(6) 2021.Medical product: unknown.Therapy date: unknown.The device will not be returned for analysis; however, an investigation of the reported event is in progress.Once the investigation is complete, a supplemental medwatch 3500a will be submitted.
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Event or Problem Description
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It was reported by the sales rep that the patient is complaining of neuropathy pain using her stimulator.She did stop using it for 3 days and felt better, when she put the stimulator back on yesterday, the pain returned.Update 6/22: said she is feeling great and no longer has any pain or discomfort.
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Additional Manufacturer Narrative
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Corrections in b4: date of the report, b5: event description, d3: manufacturer g1: contact office, g6: type of report, h2, h8 and h3.Additional information in d4: udi, h4: device manufacture date, h6: component, investigation type, findings, and conclusions and h10: additional narrative.This follow-up report is being submitted to relay additional and corrected information.The device was not returned to (b)(6) medical for evaluation.The reported event was unable to be confirmed due to limited information received from the customer.The device history record was reviewed, and no discrepancies related to the reported event were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.(b)(6) medical will continue to monitor for trend.
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Event or Problem Description
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It was reported by the sales rep that the patient is complaining of neuropathy pain using her stimulator.She did stop using it for 3 days and felt better, when she put the stimulator back on yesterday, the pain returned.Update 6/22: said she is feeling great and no longer has any pain or discomfort.No additional patient consequences have been reported.Orthopak was not returned for further evaluation.
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Search Alerts/Recalls
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