| Model Number |
250100 |
| Medical Device Problem Code |
False Positive Result (1227)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/16/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Medical device expiration date: na.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported that while using bd microprobe¿ processor (120 v) false positive results were obtained.Samples were retested on 2nd instrument and results were negative.There was no patient impact.The following information was provided by the initial reporter: false positives customer states they have a 2nd instrument and all specimen results were acceptable upon repeat.The instrument in question seems to be getting stuck on certain wells and does not wash the card using all the wells.
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Event or Problem Description
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It was reported that while using bd microprobe¿ processor (120 v) false positive results were obtained.Samples were retested on 2nd instrument and results were negative.There was no patient impact.The following information was provided by the initial reporter: false positives.Customer states they have a 2nd instrument and all specimen results were acceptable upon repeat.The instrument in question seems to be getting stuck on certain wells and does not wash the card using all the wells.
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Additional Manufacturer Narrative
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H6: investigation summary: the complaint of "false positive" was reported against the affirm instrument catalog number 250100, serial number (b)(6).Customer reported that the instrument is not moving the pac card along all cassette wells and causing them all the beads to be blue.Customer was requested to remove the program card, clean it off with a kimwipe and use canned air in the card slot.Complaint was closed after three attempt to reach out to the customer.No parts were returned to bd for investigation.Root cause cannot be determined with the information provided.Complaint is confirmed.Investigation consisted of a review of the instrument installation, service history, and related complaint data.No new risks, trends, or hazards were identified.Bd will continually monitor for trend.H3 other text : see h10.
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Search Alerts/Recalls
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