Catalog Number NGE-022115 |
Device Problem
Difficult to Open or Close (2921)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/06/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Customer name and address: postal code: (b)(6).Phone: (b)(6).Pma/510(k) #: exempt.This report includes information known at this time.A follow-up report will be submitted should additional relevant information become available.
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Event Description
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It was reported that the basket of an ngage nitinol stone extractor did not open or close.Additional details regarding the event and patient outcome have been requested.
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Event Description
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Additional information was received on 20aug2021: no unintended section of the device remained inside of the patient's body.No additional procedures were required due to the occurrence.No adverse effects were reported due to the alleged malfunction.
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Manufacturer Narrative
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The event is currently under investigation.A follow-up report will be submitted upon receipt of additional information or completion of the investigation.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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Manufacturer Narrative
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Blank fields on this form indicate the information is unchanged, unknown or unavailable.Event summary it was reported that the basket of an ngage nitinol stone extractor did not open or close.No unintended section of the device remained inside of the patient's body.No additional procedures were required due to the occurrence.No adverse effects were reported due to the alleged malfunction.Investigation - evaluation a document-based investigation was performed including a review of manufacturing instructions, instructions for use (ifu), and quality control data.The complaint device was not returned; therefore, no physical examinations could be performed.No photos provided.Cook could not complete a review of the device history record (dhr) or search for other complaints from the product lot due to lack of lot information from the user facility.The instructions for use (ifu) provides the following information to the user related to the reported failure mode: caution: this device is conductive.Avoid contact with any electrified instrument.Caution: sterile if the package is unopened or undamaged.Do not use if package is broken.Caution: federal (u.S.A.) law restricts this device to sale by or on the order of a physician.Important: enclose device in sheath before removing from tray/holder.Important: excessive force could damage device.Store in a dark, cool, dry place.The complaint device was not returned.There are multiple possible causes for the reported issue that the device would not function.There was not enough evidence/information to determine a cause.Per the quality engineering risk assessment, no further action is warranted.Cook medical will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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Event Description
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No new patient or event information since the last report was submitted.
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Search Alerts/Recalls
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