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Product complaint # (b)(4).Complainant part is not expected to be returned for manufacturer review/ investigation.Reporter is a j&j sales representative.Without a lot number, the device history records review could not be completed as no product was received.The investigation could not be completed, no conclusion could be drawn at the time of filing this report.The product was not returned.Based on the information available, it has been determined that no corrective and preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on (b)(6) 2021, it was discovered that the skyline items are unable to be use in the case.There were no patient consequences.The toque seemed loose, and driver would not retain.Procedure outcome is unknown.This complaint involves two (2) devices.This report is for (1) uniplate cam tghtnr torq hndl.This report is 1 of 2 for (b)(4).
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