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The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10 additional narrative: h3, h6: part: 03.312.812-us.Lot: 3l34394.Manufacture date: may 29, 2019.Manufacturing location: brandywine.Part expiration date: n/a.No relevant nonconformances were noted.A review of the device history record of this lot revealed no complaint-related anomalies.The maxframe quick adjust strut met all assembly, inspection, and pack/label criteria at the time of release with no issues documented that would contribute to this complaint condition.Visual inspection: the max frame (tm) quick adjust strut/medium was received at us customer quality (cq).Upon visual inspection, the component "threaded rod" (part # 03.312.812.3) of the returned device was broken at the point where the pin locks the clevis into position and the threaded rod was stuck in the broken piece.No other issues were identified with the returned device.Dimensional inspection: no dimensional inspection can be performed due to post-manufacturing damage.Furthermore, the complaint-relevant dimensions cannot be checked for dimensional accuracy, because of the design of the device.Document/ specification review: the following current and manufactured revisions were reviewed.Strut.Threaded rod.Investigation conclusion: the complaint condition was confirmed for the returned device.There is no indication that a design or manufacturing issue contributed to the complaint.While no definitive root cause could be determined it is possible that the device encountered unintended forces during its use.No new malfunctions were observed during this investigation.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.G1.
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