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Product complaint # (b)(4).H3, h6: investigation summary: photo investigation: the device was not returned.A photo-investigation was performed on the images.Upon inspecting the images provided, the tfna nail was observed to be broken at the helical blade junction in the patient.However, the allegation of the helical blade breakage cannot be confirmed from the provided images.The complaint condition is considered not confirmed.The root cause for the reported event cannot be determined from the available information.As the device was not returned, an as-received condition could not be assessed, and a dimensional inspection and document/specification review were not completed.Conclusion: the complaint condition cannot be confirmed during photo investigation.During the investigation, no product design issues or discrepancies were observed.No manufacturing issues were noted during investigation.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Therefore, it has been determined that no corrective and/or preventive action is proposed.Device history lot manufacturing location: elmira / packaged, sterilized and released by: monument manufacturing date: feb 21, 2020, expiration date: dec 31, 2029.Part number: 04.038.390s, tfna fenestrated helical blade 90mm -sterile.Lot number: 40p4171 (sterile), lot quantity: (b)(4).Note: helical blade was manufactured by elmira; lot number 38p4809.Parts were packaged, sterilized and released by monument.Production order traveler met all inspection acceptance criteria.Packaging label log (pll) lppf, lmd was reviewed and determined to be conforming.Packaging bom was reviewed and determined to be conforming with no deviations to normal packaging identified.(b)(4) supplied by (b)(4) was reviewed and determined to be conforming.This lot met all visual, sterility and packaging criteria at the time of release with no issues documented during the manufacture that would contribute to this complaint condition.Device history review jun 30, 2021: dhr reviewed.Product complaint # (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H10 additional narrative: d9: complainant part is not expected to be returned for manufacturer review/ investigation.E3: reporter is a j&j sales representative.H3, h6: the investigation could not be completed, no conclusion could be drawn at the time of filing this report.Photo investigation: the device was not returned.A photo-investigation was performed on the images located in pc attachments through 17 jun 2021.Upon inspecting the images provided, the tfna nail was observed to be broken at the helical blade junction in the patient.The complaint condition is confirmed.However, the root cause for the reported event cannot be determined from the available information.As the device was not returned, an as-received condition could not be assessed, and a dimensional inspection and document/specification review were not completed.Conclusion: the complaint condition can be confirmed during photo investigation.During the investigation, no product design issues or discrepancies were observed.No manufacturing issues were noted during investigation.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Therefore, it has been determined that no corrective and/or preventive action is proposed.Device history lot: manufacturing location: monument, manufacturing date: jul 14, 2020.Expiration date: may- 31, 2030, part number: 04.037.059s, 10mm/130 deg ti cann tfna 380mm/left ¿ sterile.Lot number: 58p3712 (sterile), lot quantity: (b)(4).One piece was scrapped in cell at op #30, gun drill, for a cannulation runout failure.The remaining parts were 100% inspected for this feature and determined to be acceptable.Production order traveler met all inspection acceptance criteria apart from the one piece noted.Inspection sheet, in-process / inspect dimensional / final, (b)(4) rev e met all inspection acceptance criteria apart from the one piece noted.Inspection sheet, tfna assembly inspection, (b)(4) rev b met all inspection acceptance criteria.Packaging label log (pll) lppf rev e, lmd rev b was reviewed and determined to be conforming.(b)(4) was issued against this lot due to the incorrect scn number being recorded on the packing list.The lot was dispositioned as ¿rework¿ and the documentation was corrected to reflect the correct scn number.The lot was released from hold after the documentation rework was completed.Scn (b)(4) supplied by (b)(4) was reviewed and determined to be conforming.This lot met all dimensional, visual, sterilization and packaging criteria at the time of release with no issues documented during the manufacture that would contribute to this complaint condition.Component part(s) reviewed: part number: 04.037.912.3, tfna lock drive, lot number: 57p5661, lot quantity: (b)(4).Production order traveler met all inspection acceptance criteria.Inspection sheet (b)(4) rev e met all inspection acceptance criteria.Part number: 04.037.912.4, wave spring, shim ended.Lot number: 45p7082, lot quantity: (b)(4).Production order traveler met all inspection acceptance criteria.Inspection sheet, incoming final inspection, (b)(4) rev b met all inspection acceptance criteria.Material certification and certificate of conformance and quality history card received from smalley dated 23-apr-2020 were reviewed and determined to be conforming.Part number: 04.037.942.2, lock prong 130 degree, tfna.Lot number: 57p6556, lot quantity: (b)(4).One piece was scrapped in cell at op #50, ultrasonic clean, after being dropped.Production order traveler met all inspection acceptance criteria apart from the one piece noted.Inspection sheet, final inspection, ns073593 met all inspection acceptance criteria.Part number: 21127, timoagri16.00, lot number: 38p0104.Lot quantity: (b)(4) lbs.Inspection instruction met all inspection acceptance criteria.Certified test report supplied by (b)(4) dated dec 09, 2019 and certificate of test supplied to (b)(6) by (b)(4) dated may14, 2019 were reviewed and determined to be conforming.Lot summary report dated jan 16, 2020 met all inspection acceptance criteria.Raw material receiving / put away checklist met all inspection acceptance criteria.Device history review 30-jun-2021: dhr reviewed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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