The end-user reported as they were attending a physical therapy session at the local college, while in the device in a standing position, the chest strap used to secure their upper torso become undone.This reportedly caused the end-user to lose positioning of their upper body, allowing them to fall forward out of the seating.The end-user reported their legs remained restrained by the knee block assembly and the subsequent fall forward resulted in a bi-lateral fracture to their tibia's.The end-user claimed they did not incorporate the chest bar provided with the device, but had been using a chest harness provided by a third party instead.The end-user reported the strap being used at the time of the event was installed that day by one of the staff at the therapy center, and it is their belief that they did not properly secure it at the buckle, and it became loose and disconnected.The end-user stated the device did not malfunction in any way to have contributed to this event, but was more an oversight on their part for not ensuring the proper protective restraints were in place before engaging the seating in standing protocols.The dhr was reviewed and the device was found to have met specification prior to distribution.
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