|
The investigation of the reported event was completed with the following results.According to the customer statement, during a function system test the footswitch was not working, thus, x-ray release with the footswitch was no longer available.However, the system can be operated without the foot switch as x-ray can be released with the hand switch.The operator manual contains instructions about the hand switch and how to operate it.Instructions of the physical functionality are provided with the system in the operator manual (chapter 1): subchapter: 1.1.4 physical functionality "the system is equipped with a footswitch and a hand switch for the release of radiation." in addition, chapter: 3 system description subchapter: 3.2.4 operating the hand switch unfortunately, it was not possible to conduct a more comprehensive investigation as no appropriate log files could be provided for the purpose of investigation.Furthermore, in the meantime, the situation has been rectified at the site.Following the hardware replacement, no further issues have been reported and the system works as intended.
|