| Model Number |
30263E |
| Medical Device Problem Code |
Misassembled (1398)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/21/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.Device expiration date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Device manufacture date: unknown.
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Event or Problem Description
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It was reported that at least one 40 inch ext w/2 vlv port experienced a missing component.The following information was provided by the initial reporter: caller states part number 20028e used to have a swivel on one side and no longer has a swivel.Caller wants to know if there has been a change to the product.Caller states product 30263e has a similar construct.Caller states they have many of these products and had this issue a few months ago.
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Additional Manufacturer Narrative
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The following fields were updated due to corrected information: h.6.Investigation: no product or photo was returned by the customer.The customer complaint of misassembly - other missing component could not be verified due to the product not being returned for failure investigation.A device history record review could not be performed on model 30263e because a lot number was not provided by the customer.Due to no sample being received, an investigation could not be performed and a root cause could not be determined.
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Event or Problem Description
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It was reported that at least one 40 inch ext w/2 vlv port experienced a missing component.The following information was provided by the initial reporter: caller states part number 20028e used to have a swivel on one side and no longer has a swivel.Caller wants to know if there has been a change to the product.Caller states product 30263e has a similar construct.Caller states they have many of these products and had this issue a few months ago.
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Search Alerts/Recalls
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