Due to the automated mes (manufacturing execution system) there are controls in the manufacturing process to ensure the product met specifications upon release.The reported complaint could not be confirmed, and it could not be definitively determined if the device failed to meet specifications because the product was not returned.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.Additional information from the complaint indicated that no anomalies were noted to the flow diverter delivery system prior to use, the device was prepared as per the dfu, continuous flush was maintained, femoral access was used for the procedure, the tortuosity of the patient's anatomy was moderate, an xt-27 microcatheter was used with the subject device, the position of the flow diverter implant was confirmed between the two marker bands, the flow diverter failed to open proximally in the left ica, and there was no resistance upon delivery but resistance of the stent wanting to open proximally was noted.While there are a number of potential causes for the reported issue, because review and analysis of available information failed to identify a definitive cause and the device was not returned, an assignable cause of undeterminable will be assigned to this complaint.
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