Model Number EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM |
Device Problem
Erratic or Intermittent Display (1182)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/25/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Return of the suspect transducer is anticipated.Evaluation of the transducer will be included in a follow-up report upon its return and investigation completion.
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Event Description
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A customer reported an x7-2t model transducer on an epiq 7c ultrasound system was producing flashing images during a transesophageal echocardiogram (tee) examination for a cardiac ablation procedure.The customer was able to obtain enough information to complete the procedure.No patient or user was harmed as a result of the issue.
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Event Description
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A customer reported an x7-2t model transducer on an epiq 7c ultrasound system was producing flashing images during a transesophageal echocardiogram (tee) examination for a cardiac ablation procedure.The customer was able to obtain enough information to complete the procedure.No patient or user was harmed as a result of the issue.
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Manufacturer Narrative
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A philips service engineer replaced the involved transducer on the ultrasound system.Evaluation of the suspect transducer was performed upon its return from the customer.Evaluation of the transducer confirmed the imaging issue as described by the customer.Functional testing of the device noted failure of the image, chip, and pulse echo tests.Visual inspection noted a hole in the sheath, bite damage to the tipshell and edge of the window, and scratches on the i-tube.The physical damage to the transducer inhibited the overall performance of the device and is indicative of improper maintenance.
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Search Alerts/Recalls
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