|
Product complaint # (b)(4).Investigation summary: investigation flow: damage.Visual inspection: the 1.1mm threaded guide wires 150mm (p/n: 292.622, lot #: 92p6373 & qty:1) were returned and received at us cq.Upon visual inspection, it was observed that the guide wire is bent.Additionally, the device was received with breach in there inner packing tube and outer bags.No other issues were found on those guide wires.Device failure identified? yes, as device is bent.Document/specification review: based on the date of manufacture all related drawings are reflecting the current and manufactured revision were reviewed.Dimensional inspection: a dimensional inspection was not performed due to post-manufacturing damage.Complaint confirmed? yes, the complaint condition can be confirmed for guide wire being bent.Hence, conforming the allegation.Investigation conclusion: the complaint condition can be confirmed for 1.1mm threaded guide wires 150mm (p/n: 292.622, lot #: 92p6373 & qty:1).During the investigation, no product design issues or discrepancies were observed.No manufacturing issues were noted during investigation.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Therefore, it has been determined that no corrective and/or preventive action is proposed.Device history lot: part # 292.622, synthes lot # 92p6373, supplier lot # n/a, supplier batch # 30p3850, release to warehouse date: feb 23, 2021, expiration date: n/a, supplier: (b)(4), no ncr's were generated during production, part # 292.622, synthes lot # 92p6373, supplier lot # n/a, supplier batch # 30p3850, release to warehouse date: feb 23, 2021, expiration date: n/a, supplier: (b)(4), no ncr's were generated during production.Device history review: review of the device history record showed that there were no issues during the manufacture of this product, and any subcomponents, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|