Investigation results.Visual investigation.The provided device show no deviation.The correct expiry date was printed on the complete product (packaging, barcode).Batch history review: the device quality and manufacturing history records have been checked for the available lot number and were found to be according to our specifications valid at the time of production.Review of the complaint history revealed that three similar complaints have been filed against products from this batch number.The review of risk assessment revealed that the overall risk level (severity 4(5) probability of occurrence1(5)) according to din en iso 14971 is still acceptable.Conclusion and measures / preventive measures: in 2016 an employee inserted the wrong expiry date manually in the sap-system for the lot number 52249627.Therefore control measures have to be defined to review manually inserted expiry dates in the logistic (in-house production).However, the correct expiry date was printed on the complete product (packaging, barcode).Based upon the investigations results a capa is not necessary.
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