The pipeline flex and marksman micro catheter were returned for analysis.No flash or voids molded were found within the catheter hub.Blood was found within the hub.No damages or anomalies were found with the hub.The marksman micro catheter body was found accordioned at ~23.5cm from the distal end.No damages or irregularities were found with the distal tip or marker band.No damages were found with the pipeline flex proximal pusher.The hypotube was intact and unstretched and ptfe shrink tubing pulled back.No damages were found with the distal marker, re-sheathing marker or with the proximal bumper.The distal and proximal dps restraints were found to be intact.The dps sleeves were found intact with no signs of damage.The tip coil was found stretched.Once deployed out of the micro catheter, the distal end of the pipeline flex shield braid was found fully opened, frayed, and damaged.The proximal braid was found tapered and damaged.The micro catheter was flushed with water and water exited very slowly out from the catheter tip.The pipeline flex distal wire tip coil was found partially deployed out of the distal end of the catheter (~1.5cm).Resistance was found when retracting and advancing the pipeline flex out of the micro catheter and the distal delivery wire was separated from the pusher hypotube inadvertently during extraction.The marksman micro catheter total length was measured to be ~157.4cm and the usable length was measured to be ~149.9cm, which is within specification (specification: total = 157cm ± 3cm usable = 150cm ± 3cm).The inner diameter was measured to be 0.027¿ which is within specification and compatible for use with the pipeline flex.The catheter was then tested by running an in-house 0.0260¿ mandrel through microcatheter.The mandrel passed through the catheter hub, catheter body and exited the distal tip with no resistance encountered.Based on the analysis findings, the pipeline flex shield and marksman were confirmed to have ¿lockup/resistance at distal segment of catheter¿ and ¿catheter resistance¿ as resistance was found with the returned pipeline flex within the distal segment of the marksman catheter.However, no resistance was found with the catheter during in-house mandrel testing.The pipeline flex and the catheter were found damaged.From the damages seen on the catheter body (accordioned), pipeline pusher tip coil (stretched), ptfe shrink tubing (pulled back) and braid (frayed/damaged/tapered); it appears there was high force used.It is possible these damages occurred when the customer attempted to advance/retrieve the pipeline flex shield through the catheter against resistance.Possible contributors towards the failure are patient vessel tortuosity, coagulated blood or lack of continuous flush.There was no non-conformance to specifications identified that led to the reported issues.Per our instructions for use (ifu): "discontinue delivery of the device if high force or excessive friction is encountered.Identify the cause of the resistance and remove device and microcatheter simultane ously.Advancement of the ped against resistance may result in device damage or patient injury.Never advance or withdraw an intralumenal device against resistance until the cause of resistance is determined by fluoroscopy.If the cause cannot be determined, withdraw the catheter.Movement of the micro catheter against resistance may result in damage to the micro catheter, or the vessel.Do not use in patients in whom the angiography demonstrates the anatomy is not appropriate for endovascular treatment, due to conditions such as severe intracranial vessel tortuosity or stenosis.¿ there is no indication that the event is related to a potential manufacturing issue.If information is provided in the future, a supplemental report will be issued.
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