| Model Number |
07P5520 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/02/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.There was no additional patient information provided by the customer due to privacy issues.
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Event or Problem Description
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The customer reported falsely elevated glucose results on one patient generated on the alinity c processing module.The results provided were: initial = 13mmol/l (234.23mg/dl) / retested = 12mmol/l (216.22mg/dl); the next day, same patient, new draw at (b)(6) = about 5 mmol/l (90.09mg/dl).There was no reported impact to patient management.
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Additional Manufacturer Narrative
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A review of tickets was performed for reagent lot number 58044uq09.The ticket search determined that there is normal complaint activity for the reagent lot.A review of tracking and trending by list number did not identify any trends for the complaint issue.Return testing was not completed as returns were not available.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.A review of labeling concluded that the issue is sufficiently addressed.Based on the investigation no systemic issue or deficiency of the alinity c glucose reagent ln 7p55-20/lot number 58044uq09 was identified.
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Search Alerts/Recalls
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