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Product complaint # (b)(4).Date sent to the fda: 08/26/2021.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Additional information: d9 investigation summary: a dispensed needle-suture of product code d10057 was returned to ethicon inc for analysis with the packaging opened.In order to evaluate the conditions of the returned sample, no defects were detected.The swage and attachment area was noted to be as expected.The suture was examined along the strand to detect any issue related to damaged or breakage suture and no defects were observed during evaluation.A functional test was performed, and the pull force and tensile strength were above the minimum requirements.The manufacturing records couldn't be reviewed as the batch number is unknown.This report is not intended to deny that you experienced a problem with the device.There may have been other circumstances or issues that occurred during the use of the device that we were unable to duplicate during our laboratory analysis.Additional complaint information monitoring for potential safety signals is conducted through complaint trending as part of post-market surveillance.Additional investigation summary: a suture piece of product code d10057 was returned to ethicon inc for analysis with the packaging opened.Upon visual inspection of the returned sample, the suture was to be damaged (crushed) at the surface and near of an end, in addition the ends were observed broken possibly from a surgical instrument.The condition of the sample received indicates improper handling of the device.As with any device, care should be taken to avoid damage to the strand when handling.Avoid the crushing or crimping action of the surgical instruments, such as needle holders and forceps.The manufacturing records couldn't be reviewed as the batch number is unknown.As part of ethicon quality process, all devices are manufactured, inspected, and released to approved specifications.Additional complaint information monitoring for potential safety signals is conducted through complaint trending as part of post-market surveillance.
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